🤝 Support – Odin Wallet
At Odin Wallet, we are with you at every step of your crypto journey. We know that in the Web3 world doubts or unexpected situations can arise, which is why we have created a reliable, human support channel aligned with our values of transparency, security and community.
📌 What type of help do we offer?
You can contact us if you need:
Help restoring your wallet (with your seed phrase).
Support with sending, receiving or swapping tokens.
Assistance with programming swaps or advanced functionalities.
Report errors, crashes or bugs.
Suggestions to improve the app or new functionalities.
Information about the $ODIX token, presale or airdrop.
Support for integrations with your business or enterprise solutions.
Important: Odin Wallet is a non-custodial application. We will never ask for your seed phrase or private keys.
If someone does it on our behalf, it is a scam.
🛡️ Official contact channels
📄 Help Center (in development):
Step-by-step guides, frequently asked questions and tutorials.
🧑💻 Social media:
Very soon you will be able to contact us via X and Telegram. (Join our community to receive real-time assistance!)
🚫 What we don't do?
We have no access to your funds.
We cannot reverse transactions on the blockchain.
We do not store personal or private user information.
We do not offer support for third-party wallets (like Phantom, MetaMask, etc.).
🧠 Basic recommendations
Save your seed phrase in a safe place. Without it, we cannot help you recover your account.
Always verify that you are using our official platforms.
Do not share your private keys even with the Odin Wallet team.
🧭 We are here for you
We know that navigating the crypto world can be complex. Our goal is for Odin Wallet to be a shield, not a barrier. If you have a question, a problem or an idea... write to us. We are here to help you.
Human, real and honest support. As it should be.
Need help?
We are here to solve your doubts and accompany you in your Web3 experience.
📧 Contact Support